Modern * Intelligent * Digital
Queue Management System
'QueueMate' is an intelligent Digital Queue Management System solution of Excellence ICT aimed for various industries such as healthcare, retailers, banks, transport, showrooms, service centers, etc.
Simplified queue management with big screen display and TTS (voice) calling. Suitable for Sample Collection, Report Delivery, Doctor Chamber and Nurse Station.
QueueMate is primarily focused on reducing unnecessary chaos at queues and enhancing efficiency.
- • Clear Voice, no noise
- • Standard Bengali pronunciation understandable by any native person
- • Both Bengali and English voice, easily switchable
- • SMS Integrated for unattented calls
- • Very less customization required. Therefore, Quick installation and go live
- • Several different display formats available.
- • Customized per customer requirements.
- • API to integrate with third-party system.
- • Both automatic and manual queue processing (call next) facility.
- • Call Next from any handheld devices.
- • Continuous R&D with new thoughts and technologies
Why Choose QueueMate?
Ready to Use
Ready to implement & start anytime
Customizable
Tailored for your specific needs
Scalable
From any small to big organization
Paperless Flow
Zero dependency on manual files
Secured
Highly secured with complex algorithms
User-friendly
Surprisingly fast and user-friendly
Integration-Ready
Integrate with heterogenous systems
24/7 Support
Dedicated team for emergency fixes
Implementation Records
Our Successful Implementations
Sher-e-Bangla Medical College Hospital
Long Life Hospital
Long Life Diagnostic Center
Cumilla Medical Center
Medicomplex
Client Testimonials
we are very excited to see their happiness
Brig. Gen. Dr. A. K. M. Moshiul Munir
Director | Sher-e-Bangla Medical College & Hospital, Barishal
"As part of total digital transformation in our organization, we implemented QueueMate at our sample collection section. The result is outstanding!"
Dr. MD Abu Kausar
Managing Director | Long Life Hospital Ltd. & Long Life Diagnostic Center
"We required a big screen display of our IPD patients at nurse stations. QueueMate served our purpose very well. Nice work!"
Dr. Neamul Mowla Akash
Director | Long Life Diagnostic & Consultation Center Ltd.
"We are using QueueMate from day 1. The outcome is seamless. Many thanks and good-luck to Excellence iCT team."
Shameem Mazumder
In-charge | Pathology Dept., CMC, Cumilla
"We have to manage more than 1200 patients daily in our 6 collection booths in peak season. QueueMate helps us to make the queue disciplined and save time."